Paying for College, Financial Aid, and Veterans Benefits

Expenses

Tuition

Tuition is established by the North Carolina State Legislature and is subject to change without prior notification. Current tuition costs can be found on the College’s website at www.cfcc.edu, or in the Admissions Office.

Tuition is due and payable on the day of registration unless otherwise noted. Any deferred payment or exceptions must be approved by the Vice President for Business Services. Self-supporting classes are not free for any student. If tuition is a major factor in the student’s determination to attend CFCC, the student should contact the Financial Aid Office as soon as possible.

Students who register for a course and do not attend at least once during the first 10 percent of the course will be dropped as a no show and not allowed to proceed with the course.

Payments can be made by cash, check, debit card, MasterCard, Visa, American Express, and Discover. WebAdvisor/Self Service  is available for making payments by debit, credit cards and checks. Payments are not accepted via the telephone.  There is a third party Payment Plan option available on the website if you need to make monthly payments.

Student Fees

A non-refundable student fee is charged to all curriculum students for the Fall and Spring semesters. This fee is due and payable on the day of registration. The maximum fee charged is $105.00 per academic year, but is subject to change.

Funds collected from activity fees are used to support the costs of student publications, athletics, social activities sponsored by the Student Government Association, and student identification cards.

In the fall of 2003, the Board of Trustees of Cape Fear Community College approved a non-refundable “Technology Fee” to be charged to all curriculum students for the Fall, Spring and Summer sessions. The $3.00 per credit hour fee, not to exceed $48.00 in a semester, is due and payable on the day of registration.

Tuition Refund Appeal Procedure

Tuition refund appeals must be in writing and are reviewed by the Vice President for Student Services and Enrollment Management and appropriate area staff (in direct consultation with the Business Office). Appeals that do not represent a sound basis for reimbursement will be denied.

Written notification of approval/denial of appeals normally occurs within two weeks.

If a tuition refund appeal is denied by the Vice President for Student Services and Enrollment Management, a second-level appeal may be initiated by a student in writing. The Executive Vice President (or designee) conducts the second-level review. The Executive Vice President (or designee) will respond to a second-level appeal in writing within 10 working days. The decision made at the second level is final.  Should an appeal be approved, Cape Fear Community College will promptly refund tuition and/or cancel a financial charge from a student’s account.

Submitting an Appeal

Tuition refund appeals will not be considered unless the student has officially withdrawn from the class(es). Students who are receiving financial aid should check with the Financial Aid Office prior to withdrawal to determine what effect this action may have on future financial aid eligibility and/or balances that may be owed if students withdraw from all classes before the 60% point. All tuition appeals must be in writing and submitted with supporting documentation to the Vice President for Student Services and Enrollment Management no later than fifteen (15) workdays after the start of the subsequent school term.

Tuition appeals may generally be approved for the following reasons as long as the appropriate written supporting documentation is provided

• Extended incapacitation/hospitalization of the student (which caused the student to miss 20 percent or more of scheduled instruction) documented by a physician’s statement on the doctor’s official letterhead (copies of the student’s medical records will not be accepted). This must be an unscheduled medical emergency diagnosed after the last day to drop for tuition refund. The physician’s letter (on his/her letterhead) must include the date the student was first seen for the medical condition, as well as the beginning and ending date the student was incapacitated/hospitalized and must state that the student was physically unable to participate in classes during this period of time. A letter that does not specifically state, “the student was physically unable to attend classes” will not be grounds to approve an appeal.

• Extended incapacitation/hospitalization or death of a student’s immediate family member (which caused the student to miss 20 percent or more of the scheduled instruction) – verified with appropriate documentation. Immediate family is defined as father, mother, spouse, child, sibling, stepfather, stepmother, stepchild, stepbrother or step sister.

• Administrative difficulties with internships, placements or practicums involving the single enrollment of a student with supporting material from placement official.

• Late notifications of denial to a specific degree program with supporting documents.

• Institutional errors by CFCC that cause the delay of administrative processes relative to registration or the delivery of financial aid funds.

*Other items may be considered with valid supporting documentation and/or evidence.

Tuition appeals will not be approved in the following instances:

• Personal errors in judgment or irresponsibility involving transportation, availability of finances, academic ability, time management, etc.
• Misinterpretation or lack of knowledge of college policies and procedures as published in the CFCC Catalog & Student Handbook or CFCC Schedule of Classes.

• Dissatisfaction with course content; issues concerning academic instruction must be addressed with the appropriate Department Chair and/or Academic Dean.
• Dissatisfaction with academic progress in course(s).
• Non-attendance or minimal attendance of class.
• Inadequate investigation of course requirements prior to registration and attendance.
• Non-qualification, late application, or loss of eligibility for financial aid or scholarship.
• Non-receipt of mail or electronic mail due to obsolete address on file with the Registrar’s Office.
• Changes of, or personal conflicts with, the instructor of record.
• Student error resulting in the delay of administrative processes relative to registration or the delivery of financial aid funds.

• Voluntary/involuntary acceptance of employment or other activity affecting the ability to attend class. (i.e. work schedule/hours changed; lack of childcare; vacation).

• Incarceration in a civilian or military facility.

• Other reasons not already specified.

*Last updated: Approved 1/19/17*

Statement on Involuntary Military Orders*

Involuntary changes in military orders that result in the active duty member moving outside the New Hanover or Pender County areas are automatically refunded 100% of tuition, unless the active duty member decides to remain enrolled in online classes after redeployment. Such changes will be documented by the commanding officer or the student providing valid and properly endorsed orders (includes dependents enrolled at Cape Fear Community College).

Orders must be Permanent Change of Duty Orders. Short term orders (for more than 20 percent of the class sessions) associated with a national emergency may qualify

.

(Approved 1/11/17- College Council).

Electronic Signature Policy for Students

Cape Fear Community College (CFCC) recognizes an electronic signature as a valid signature from employees and students subject to Conditions 1 and 2 below:

Condition 1: Campus Network Username and Password

• Institution provides student with a unique username
• Student sets his or her own password
• Student logs into the campus network and secure site using both the username and the password

Condition 2: Student Login ID and Personal Identification Number (PIN)

• Institution provides student with a unique PIN
• Student sets his or her own PIN
• Student logs into a secure site using both the login ID and PIN

An electronic signature is defined as any electronic process signifying an approval to terms, and/or ensuring the integrity of the document, presented in electronic format.

Students use electronic signatures to register, check financial aid awards, pay student bills, obtain unofficial transcripts, update contact information, log into campus computers, complete forms, submission of class work, tests, etc.

It is the responsibility and obligation of each individual to keep their passwords and PIN private so others cannot use their credentials. This is further explained in the CFCC Student Catalog section on “Computer Acceptable Use Policy”.

Once logged in, the student is responsible for any information they provide, update, or remove. CFCC will take steps to ensure both the passwords and PIN are protected and kept confidential. Furthermore, users are responsible for logging out of all systems and exercising the necessary precautions when using publicly accessible computers.

This policy is in addition to all applicable federal and state statutes, policies, guidelines, and standards. The policy as it applies to employees is explained in Section 9.13.1 Computer Use Policies of the CFCC Faculty and Staff Handbook.

Student Identification Card

The student ID card is included as part of the curriculum student tuition and fees. The ID card should be carried at all times and presented upon request to a College representative. The ID card serves as the College library card, permits access to campus parking decks, and is required for participation in campus events and sports activities. Lost cards should be reported and a replacement card purchased for $10.00. To obtain an ID card, students need to present their current CFCC schedule, proof of tuition payment  and a photo ID, such as a driver license, passport, or military ID.

Parking and Security Permits

A non-refundable fee is charged to curriculum students for College access, parking and security. A parking permit is issued when a student is paying for their tuition and fees in the Business Office. The parking permit is valid September 1 to August 31. The maximum cost of the College access, parking and security fee per semester is $75, but is subject to change..

Insurance

United Healthcare Short Term Insurance Program

Short term health insurance is designed for individuals who do not currently have health insurance, are seeking alternative health insurance coverage for the short term basis, and/or low deductible (co-pay) alternative medical plans.  CFCC partners with CCSI (Community College Student Insurance) to offer a student health insurance program with individual coverage to any CFCC student.  To learn more about this short term health insurance, and specific eligibility and/or requirements, please register online at www.studentccsi.com , and one of their licensed insurance agents will assist you in selecting a plan to meet your objectives and/or needs.

For information concerning coverages, benefits, exclusions, limitations, provisions and related definitions, please contact CFCC’s Insurance Specialist at  lwilcox@cfcc.edu.

Textbooks, Educational Tools, and Fees

Students are expected to purchase textbooks which are usually available from the college bookstore at the beginning of each academic session. Although not required in all courses, additional educational tools are required in certain courses and programs. Some PED courses require an off campus gym fee. Cameras, chef’s tools, safety eyewear, steel-toed boots and computers are examples of educational tools that are required for specific courses and/or programs. The bookstore does not have a charge or credit system; therefore, books and tools must be paid for at the time of purchase. Effective July 1, 2010, textbook pricing information for curriculum courses will be available on the College’s website as required by the Higher Education Opportunity Act.

Bookstore

There are two CFCC bookstores. The Wilmington Campus store is located on the ground floor of the Health Sciences (L) building. The North Campus store is located in room NA114 in the McKeithan Center. The bookstores provide textbooks, supplies and other collegiate materials. Hours of operation and policies governing textbook refunds and buy backs are posted in the bookstores.

Refund of Tuition

A 100 percent tuition refund will be made if the pre-registered curriculum student officially drops any/all classes prior to the first day of the College’s academic session/semester. Students are also eligible for a 100 percent tuition refund if the College cancels the class. Drops within the 75% refund period must be processed online through  WebAdvisor/Self Service.

A 75 percent refund will be made if the student officially drops a class(es) during the period starting from the first day and ending on the 10 percent day of the course. 

Classes beginning at times other than the first week (seven calendar days) of the semester

A 100 percent refund shall be made if the student officially drops from the class prior to the first class meeting. Students are also eligible for a 100 percent tuition refund if the College cancels the class. 

A 75 percent refund shall be made if the student officially drops from the class prior to or on the 10 percent point of the class. 

Students who have not attended at least once by the 10 percent date of the class will be dropped by the instructor as a “No Show” and not allowed to continue with the course.

Return Check Guidelines

Tuition payment made with a check returned by the bank will be considered nonpayment of tuition. Students will lose their classes or will not be able to attend classes until full restitution is made. Absences incurred due to nonpayment of fees will be counted in accordance with the College’s attendance policy.

A returned check processing fee will be charged in the amount of $35.00 for a paper check or e-check when payment is refused by the bank for any reason.

Transcript of Record

(Curriculum and Continuing Education)

Upon written request of the student, a transcript of classes taken and credits earned at Cape Fear Community College will be sent to other colleges or third parties. Transcripts must be requested through the College’s website (https://cfcc.edu/records-registration/request-transcript/) or for quick access click here for transcript request page.  The non-refundable cost for an official transcript is $5.00 each.

Graduation Fees

The cost for caps and gowns are paid by the student directly to the company representative from whom they are being ordered.  There are no additional fees to apply for graduation.

Institutional Indebtedness

No student will be permitted to receive their degree, diploma or certificate,  register for classes, or have a transcript issued until all financial obligations to the College are satisfied.

Personnel in the Armed Services

Any active duty member of the armed services or a military dependent who does not qualify as a North Carolina resident for tuition purposes may be eligible to pay a reduced tuition rate if eligibility requirements for the Military Tuition Benefit (N.C.General Statute Section 116-143.3) have been met. Members for reserve components are not eligible for the benefit unless they have been called up for active duty.

Financial Aid

Cape Fear Community College administers Federal, State and institutional aid programs designed to assist students and their families in meeting the cost of obtaining a college education. These aid programs are intended to supplement available family resources, considered to be the primary source of educational funding.

Financial Aid Self-Service

Financial Aid self-service is a personalized, automated, online checklist that keeps everyone on track and up to speed from submission to completion of the student’s Financial Aid package. 

Self-Service can be accessible via a mobile device.  This feature allows Cape Fear

Community College students to access their financial aid information in one location.

Log into mycfcc.  Select Self-Service, Financial Aid

Students can view:

• To verify if the FAFSA application has been received.
• An interactive checklist of things needed for the completion of their application.
• Their award(s) details.
• Their Satisfactory Academic Progress (SAP).  This means the student can track their SAP status to make sure they are making the cumulative 67% completion and 2.0 GPA necessary to be eligible for aid. 
• Loan history - so students can keep track of the total amount borrowed.
• Lifetime Pell eligibility - which maximizes out at 600%.
• Student Finance Account Summary.

Available Aid Programs

Federal Pell Grant

The foundation of federal student financial aid, Pell Grants are awarded only to undergraduate students (those who have not earned a bachelor’s or graduate degree) who demonstrate financial need.

Federal Supplemental Educational Opportunity Grant (FSEOG)

Supplemental Grants are awarded to undergraduate students. Federal Pell Grant recipients receive priority for FSEOG awards.

Federal Work Study (FWS)

Work-study awards provide part-time employment opportunities for eligible students to earn money to meet college expenses.

Federal Direct Stafford Loan

The U.S. Department of Education provides the funding for student loans which are borrowed money that must be repaid with interest. Student must be enrolled in at least six credits each semester to be eligible. Returning student must have earned 30 credit hours to be eligible to borrow a second-year loan.

Federal Direct PLUS Loan

PLUS loans are available to eligible parents of dependent students who are enrolled in at least six credits each semester. Parent loans are borrowed money that must be repaid with interest.

North Carolina Community College Grant (NCCCG)

This state grant provides funding to North Carolina residents enrolled in a community college who demonstrate limited or no eligibility for Federal Pell Grants. Eligible students must also:

• Enroll for at least six (6) credit hours per semester in a curriculum program.
• Be a North Carolina resident for tuition purposes as defined by the State Residence Classification Manual.

North Carolina Education Lottery Scholarship (NCELS)

This state grant provides assistance to needy NC resident students enrolled at least half-time. Eligibility is determined based on the same criteria as the Federal Pell Grant. Eligible students must also:

• Enroll for at least six (6) credit hours per semester in a curriculum program.
• Be a North Carolina resident for tuition purposes as defined by the State Residence Classification Manual.

Institutional Scholarships

Scholarships are awarded on the basis of financial need, academic excellence, special talent, or any combination thereof. A separate application is required.

Applying for Financial Aid

Apply for FSA ID. It will allow a student to apply online for federal and state financial aid and “sign” the application electronically-no paper is involved. Go to www.fafsa.gov anytime to request your FSA ID.

Complete the Free Application for Federal Student Aid (FAFSA).

Go to www.fafsa.gov to apply for financial aid. A “FAFSA on the Web” worksheet is available online to assist in completing the application.

Eligibility After Graduation

Upon graduation, a student’s Program of Study will end and they will no longer be eligible to receive financial aid and veteran’s benefits until a new program is declared. Therefore, students must contact the Financial Aid, Veteran and Counseling offices if they plan to continue enrollment in another program beyond graduation.

Financial Need and Expected Family Contribution (EFC)

Most federal and state financial aid is awarded based on need. An EFC number is used to determine financial need:

Cost of Attendance
- EFC
= Financial Need

The EFC is a measure of a family’s financial strength and indicates how much of the family’s resources should be available to help pay educational costs. The EFC is calculated from the information provided on the FAFSA according to a formula established by law.

Verification

Copies of federal tax transcripts and other documents may be required of financial aid applicants to verify the accuracy of the information submitted on the FAFSA. CFCC will notify applicants of documents required to complete the process upon receipt of FAFSA data.

Notification of Awards

Students will receive a notice announcing that the financial aid award has been processed.

Students who have been awarded Financial Aid, registered for classes, but do not attend at least once by the 10 percent date of the class will be dropped by the instructor as “never attended.” Financial aid awards will be adjusted accordingly.

Students who do not qualify for federal or state grant programs will be notified of their non-eligible status.

Programs Not Eligible for Financial Aid at Cape Fear Community College

Students enrolling in the following programs cannot receive financial aid because the programs do not meet the U.S. Department of Education eligibility requirements.

• Air Conditioning, Heating & Refrigeration Technology (certificate)
• Accounting Anaytics (certificate)
• Automotive Customizing Technology (certificate)
• Boat Building (Wooden) (certificate)
• Business Analytics (certificate)
• Carpentry (certificate)
• Collision Repair & Refinishing Technology (certificate)
• Construction Management Technology (certificate)
• Criminal Justice Technology (certificate) and Industrial Security (certificate)
• Electrical Systems Technology (certificate)
• Electronics Engineering Technology (certificate)
• Financial Planning (certificate)
• Industrial Systems Technology (certificate)
• Information Technology Database Programming & Administration (certificate)
• Landscape Design (certificate)
• Landscape Gardening (certificate)
• Sustainable Gardening (certificate)
• Retention Pond Management (certificate)
• Leadership and Business Etiquette (certificate)
• Mechanical Engineering Technology: CAD Drafting (certificate)
• Plumbing (certificate)
• Special Credit (major)
• Sustainability Technologies:
• Sustainability Technology (certificate)
• Sustainability Renewable Energy Technology (certificate)
• Sustainable Building Technologies (certificate)
• Truck Driver Training (certificate)
• Welding Technology SMAW/GTAW (certificate)
• Welding Technology GTAW/GMAW (certificate)

NOTE: Associate in General Education (AGE) Program – No financial assistance is available for free elective courses taken from curriculum programs that are ineligible for financial aid unless the courses are required for completion of the diploma and/or degree programs in the same discipline.

Ineligible Coursework

Title IV aid (Federal Pell Grants and Direct Student Loans) may only be used towards coursework that fulfill the requirements of the current Program of Study.  Title IV aid will be adjusted to exclude payment for coursework not required for the current program of study.  Students will be responsible for the tuition and fees for those courses that are not covered by Title IV aid.  To avoid unexpected charges, students should run a Program Evaluation through WebAdvisor or Student Planning (Self-Service) after registering for classes to ensure the courses for which they’ve registered count towards completion of their Program of Study.

Satisfactory Academic Progress for Financial Aid Recipients

Federal and state regulations require that students receiving financial aid maintain satisfactory academic progress (SAP) to be eligible to continue to receive funding. This policy applies to all students receiving assistance from any financial aid program administered by the Financial Aid Office at CFCC.

Qualitative and Quantitative Standards

Financial aid recipients must meet both a “qualitative” and a “quantitative” standard to maintain eligibility for financial aid. Students must maintain a cumulative 2.0 grade point average (GPA) to meet the qualitative standard. Students must also successfully complete 67 percent of all credits in which they enroll to meet the quantitative standard.

Developmental Education courses (designated by course numbers below “100”) are included in the calculation of a student’s enrollment status. However, no more than 30 Developmental Education course hours can be used to determine a student’s enrollment status for financial aid purposes. “Foundation” courses in math and English are NOT eligible for financial aid funding or inclusion in the determination of enrollment status because their content is below the post-secondary level.

Transfer credits from institutions other than CFCC will be totaled and counted in the determination of completion rate and maximum time frame.

Grades of “W”, “WP”, “WF”, “NC”, “NS”, “I”, “R”, “U”, “XF” and “F” do not count as successfully completed courses but do count as credits attempted and are used in the determination of enrollment status and maximum time frame. Audited courses are not eligible for financial aid funding and are not included in the determination of a student’s enrollment status for financial aid purposes.

A student is permitted to repeat a previously passed course one additional time for the repeated course to be eligible for financial aid. A student can repeat a previously-failed course an unlimited number of times. All earned grades will be used to determine a student’s compliance with the 2.0 cumulative GPA requirement and all attempted hours will be included in the calculation of maximum time frame.

Timing of Measurement

Satisfactory academic progress is measured after every semester. All terms of enrollment at CFCC are included in the measurement, even if the student did NOT receive financial aid. Summer and mini-sessions are also included.

Failure to Achieve Satisfactory Academic Progress

Students who fail to meet either of the progression standards will receive a warning notice. The preferred method of notification is electronic; messages are sent to the student’s CFCC e-mail account. Students on warning are eligible to receive one additional semester of financial aid and are expected to use this period to reestablish satisfactory academic progress.

If a student fails to meet either standard for a second consecutive semester, s/he will receive a suspension notice. No financial aid will be awarded to a student on suspension until the student corrects the academic progress deficiencies. Students who do not meet the satisfactory academic progress requirements for financial aid eligibility can enroll at CFCC without financial aid to correct the deficiencies.

Appeal Process for Probationary Semester

The right to appeal is granted to any student whose financial aid eligibility has been suspended. An appeal must be based on significant mitigating circumstances that seriously impacted academic performance.

The student should submit a written appeal to the Financial Aid Office. An appeal letter must include why the student failed to make satisfactory academic progress and what has changed that will allow the student to make progress at the next evaluation (i. e., at the end of the next semester of enrollment).

An appeal letter must be accompanied by:

• A typed academic plan clearly stating how the student intends to meet progress standards, and
• A copy of the student’s degree audit, which is available on the student’s WebAdvisor account. The degree audit displays completed courses and courses still required for program completion.
• Students are strongly advised to submit third party documentation supporting significant mitigating circumstances. For example, in case of significant medical issues, documentation may require medical reports and signed statements by physicians regarding the circumstances.
• Must be registered for ACA 090 (3 credit hour class)

An appeal submitted without adequate documentation will be denied.

The appeal letter and supporting documentation submitted by the student will be forwarded to the Financial Aid Committee.

Please note that merely filing an appeal does NOT guarantee continued eligibility for financial aid.

The Financial Aid Appeals Committee will review the appeal within 15 weekdays. Students will be notified of the Committee’s decision. The preferred method of notification is electronic; the decision notice is sent to the student’s CFCC e-mail account. The decision of the Financial Aid Appeals Committee is final and no further appeals are allowed.

If the appeal is denied, the student may reestablish financial aid eligibility for subsequent semesters ONLY by taking courses, without benefit of financial aid, until s/he is in compliance with all components of the CFCC satisfactory academic progress policy (67% completion rate and 2.0 minimum cumulative GPA).

If the appeal is approved, the student regains financial aid eligibility for one probationary semester. During the probationary semester and all subsequent semesters, the student must achieve a 75% completion rate and maintain a term GPA of 2.0. Failure to do so will result in suspension of financial aid after which the student will regain eligibility ONLY by taking a minimum of six (6) credits, without benefit of financial aid, until s/he is in compliance with all components of the CFCC satisfactory academic progress policy (75% completion rate and 2.0 minimum cumulative GPA). The classes in which a student registers to regain eligibility must be required for program completion. Previously-passed courses which the student retakes will not be included in the determination of Continued on Appeal status.

Maximum Time Frame

To be eligible for financial aid at CFCC, you must complete your degree within the maximum timeframe.   This means graduating before accumulating 150% of the attempted credits required for completing your major.  Attempted credits include all courses taken at the institution, regardless of whether or not you passed the class   Progression will be monitored using the students’ current Program Evaluation.  If you do not graduate within the maximum timeframe, your aid will be suspended.  If a student earns 67 percent of the credits attempted each semester, the student should complete the program of study within the maximum timeframe.  If you have extenuating circumstances, you can appeal your financial aid suspension for maximum timeframe violation only one time.

The 150% count will include transfer credits and all credits attempted in all programs of study in which the student has been enrolled, regardless of whether or not the earned credits apply towards the student’s current program or to a previous program. A maximum of 30 hours of developmental coursework will be excluded from the maximum timeframe calculation. Once the student completes a certificate, diploma or degree the credits applied towards that credential will not be included in calculating maximum timeframe. 

Maximum Time Frame Appeal

Students who have exceeded the maximum time frame for their declared program of study must submit an “Exceeding Maximum Time Frame” appeal. The student must be meeting the cumulative 2.0 grade point average and 67% cumulative completion rate in order to submit a maximum time frame appeal. An appeal must be based on significant mitigating circumstances that seriously impacted academic performance.

A student is ineligible when it becomes mathematically impossible for the student to complete their active program within 150% (example 2 year degree within 3 years)

A complete maximum time frame appeal will include:

1. The “Exceeding Maximum Time Frame” Appeal form, and
2. A copy of the student’s degree audit, which is available on the student’s WebAdvisor account. The degree audit displays completed courses and courses still required for program completion.
3. Students are strongly advised to submit third party documentation supporting significant mitigating circumstances. For example, in case of significant medical issues, documentation may require medical reports and signed statements by physicians regarding the circumstances.

A student for whom a maximum time frame appeal is approved must complete 75% of all attempted credit hours with a minimum 2.0 grade point average each semester following the appeal approval. Failure to do so will result in suspension of financial aid eligibility.

Additional information and forms required to submit an appeal can be found on the Financial Aid Office website, http://cfcc.edu/finaid.

Student Responsibilities

It is the student’s responsibility to monitor satisfactory academic progress as it relates to maintaining eligibility for financial aid. The Financial Aid Office assists with periodic measurement and notification to students who fail to meet the standards.

It is the student’s responsibility to notify the Financial Aid Office of any grade change made after the official posting of semester grades.

It is the student’s responsibility to follow up with the Financial Aid Office if s/he does not receive an appeal determination notice within three weeks of submitting the appeal.

NOTE: The Satisfactory Academic Progress Policy for financial aid recipients is different than the College’s satisfactory progress standards maintained by the Counseling Department that places students on academic warning, probation or suspension for failure to achieve a 2.0 grade point average.

Return of Federal Funds

Financial aid is awarded to students under the assumption that they will attend school for the entire period for which financial assistance is provided to them.  Per the U.S. Department of Education, students must attend at least 60% of the term to be eligible to earn the funds they are awarded.  If student receives all “XF” grades for a semester, aid will be recalculated.

Federal regulations require the College to perform a Return of Title IV calculation for students who enroll at the College using Title IV Funds, but who later stop attending classes, without initiating an official withdrawal. The results of the calculations may include full or partial cancellation of Title IV Funds (Pell Grant, FSEOG, Loans), which may result in the student owing funds back to the U.S. Department of Education.

An account balance will be created if the calculation results in the return of financial aid to the Department of Education’s Title IV programs. The funds will be returned to the appropriate federal programs in the following order:

1. Unsubsidized Direct Loan
2. Subsidized Direct Loan
3. Federal PLUS Loans
4. Federal Pell Grants
5. Federal Supplemental Educational Opportunity Grants (FSEOG)

Unpaid balances due to CFCC that result from amounts returned will be charged back to the student and must be repaid under the conditions set by the College. Students with unpaid balances may be subjected to the following actions:

• Accounts forwarded to collections for non-payment.
• Registrations for future classes may be dropped.
• Future transcripts requests may be denied.
• Ability to register for classes and/or make changes to class schedules may be suspended.

*Last updated:  Approved 5/27/17*

Tuition/Fees/Books

Students who are eligible for financial aid can charge their tuition, fees and books up to the amount of their awards. If the amount of financial aid received is less than tuition, fees, and books, the student is required to pay the remaining balance at the time of registration or purchase of books.

Students who have been awarded financial aid, registered for classes, but do not attend at least once by the 10 percent date of the class may be administratively dropped as a “No Show.”  No-Show students will be removed from the class roster and will not be allowed to continue in the class. Financial aid awards will be adjusted accordingly. 

Students will receive a check for the excess amount of financial aid remaining in their account following the payment of tuition, fees and books. It is the student’s responsibility to make certain that the mailing address on file with CFCC is correct to avoid delays in delivery of refund checks.

Foundation Scholarships

Student scholarships are established through donations to the CFCC Foundation. Criteria for scholarships are specified by a donor in collaboration with Foundation staff, ensuring the most efficient use of the donation while helping as many students as possible.

The Foundation establishes endowed and Annual scholarships. Endowed scholarships are generated through the investment of permanently held principals from which only the interest is used. Annual scholarships are those from which all funds are dispersed as scholarships rather than as long-term investments. These scholarships are commonly referred to as “pass-through” scholarships.

Merit Scholarships

Many outstanding local high school students want to attend CFCC. To assist them, the CFCC Foundation awards ten Merit Scholarships annually to deserving New Hanover and Pender County seniors who exhibit academic excellence. To qualify for a CFCC Merit Scholarship, you must:

• Be a current high school senior
• Have applied for or been approved to enroll in CFCC in a curriculum program
• Submit a letter of recommendation from your high school principal, guidance counselor, or a high school teacher
• Demonstrate academic potential through high school grades, rank in class, and/or aptitude test results
• Be a US citizen or documented alien

Consideration will be given for non-school activities, work experience and community service. To apply for a Merit Scholarship, students should see their high school counselor or download an application from the Foundation website, http://cfcc.edu/foundation/.

The CFCC Financial Aid Office administers scholarships to CFCC students. Students should contact the Financial Aid office for applications, forms and specific information (910-362-7338). Scholarships are subject to change without notice.

For a current list of available scholarships, please go to http://cfcc.edu/foundation/.

To learn more, please visit the Foundation website at www.cfcc.edu/foundation for scholarship applications and additional information.

Student Ambassadors

During the spring semester, Student Ambassadors are selected to represent the College and the Foundation at a variety of college-sponsored events such as student registration and orientation, donor recognition events, and graduation.

Student Ambassadors should possess:

• An outgoing personality
• A professional appearance
• High academic achievement
• Strong oral and written communication skills
• Knowledge of the college and community
• The ability to make a positive impression
• Scheduling flexibility
• Access to transportation
• A high level of commitment to CFCC

Ambassadors must maintain full-time student status, a 2.5 GPA, and perform 2-5 hours required volunteer service work per week during their one-year appointment. Candidates must complete an application package and submit three letters of recommendation from faculty and staff of the College and other mentors from external sources. A committee appointed by the Executive Director of the CFCC Foundation interviews ambassador candidates and selects students to serve in the following year. Extensive training for new ambassadors is held during the summer.

Ambassadors receive scholarship funds to apply toward their tuition, fees and books. Official items of clothing are also provided. Applications for the Ambassador program are available to students in February of each year. For more information, visit http://cfcc.edu/foundation/.

Vocational Rehabilitation

This is a program administered by the North Carolina Department of Human Resources. The Division may provide services as are necessary to enable a physically, mentally and/ or educationally disabled person to become self-employed. If a prospective student has a disability or is limited in his/her activity because of a disability, he/she may contact the nearest Division of Vocational Rehabilitation Office for consideration of assistance. The Wilmington Unit Office is located at 3340 Jaeckle Drive, Suite 201, Wilmington, NC. The telephone number is (910) 251-5710.

Student Activity Fee Allocation Procedure

Student Activity Fee Allocation Committee

The Student Activity Fee Allocation Committee (SAFAC) is an internal committee within the Student Services and Enrollment Management Division. The role of the committee is to review and allocate student activity fee funds to active student clubs/organizations for their programs and activities. Active clubs and organizations have completed the annual New Club/Organization Application or Club Renewal Form and have the documents approved by the Department of Student Activities.  Clubs/organizations must be in good standing to receive student activities fee allocations.  Active clubs or organization in good standing send a representative to at least 75% of the Student Government Association (SGA) General Assembly meetings each semester.

The SAFAC strives to insure that the final allocations are fair and represent the diversity of the campus community. The committee is composed of six members: two student members appointed by the SGA President; one faculty member appointed by the Faculty Association; one staff member from the Student Services & Enrollment Management Division appointed by the Vice President for Student Services, and one standing member who shall be the Assistant Director of Student Activities. The Director of Athletics and Activities, or his/her designee, serves as the chair and as an ex-officio member of this committee.  All members except for the “standing” and “ex-officio” members are appointed annually.

The role of the SAFAC ensures collaboration and inclusivity in the process for reviewing budget requests and making recommendations for student club/organization allocations. The diverse composition of the committee serves as a safeguard that provides checks and balances among the constituency groups that are involved in the decision-making process. All meetings of the SGA and the SAFAC shall be open to the public and minutes shall be available upon request. SAFAC meetings will be recorded. These recordings will be made available on the Student Activities website; back-up recordings of SAFAC meetings will be stored and maintained by the Director of Athletics and Student Activities.

Student Club/Organization Fund Allocation Priorities

Allocation of student activity fees are consistent with the following priorities:

1. Established programs that are institutionally supported and recognized. These are generally collaborative programs sponsored by student clubs/organizations and College departments designed to benefit the campus community.
2. A program and/or project, which is educational in nature and is intended to be of service to the entire campus community.
3. Travel for competitions against students and/or teams from other colleges and universities; and student representation or presentations at regional and national conferences.
4. Non-educational programs or projects that are available to the entire campus community. Such programs are intended to create an atmosphere conducive to the development of positive social connections among students, faculty, and staff.
5. A comprehensive program and/or project which provides both educational and/or academic experiences designed to benefit the members of the sponsoring club/organization and/or national / state  / regional conferences to benefit the membership of the club/organization.

Note: In addition to the established priorities and before approving allocations of funds, the SAFAC should take into consideration the diversity of student clubs/organizations represented on campus and work to ensure that the distribution of these funds provides the maximum benefit for all students.

Regulations

1. No student activity fee funds shall be used by any person or eligible student club/organization for the personal benefit of any of its members, other persons or another club/organization.
2. Student activity fee funds shall not be used to establish petty cash funds.
3. Student activity fee funds shall not be used to finance, support or influence the voting on any governmental issue at any level and funds may not be used to influence public opinion or legislation.
4. All eligible student clubs/organizations receiving funds from the student activity fee are subject to the general regulations set forth by CFCC and the North Carolina Community College System
   http://www.nccommunitycolleges.edu/sbcccode/chapter-e-student-tuition-and-fees.
5. The maximum amount that an eligible club/student organization may be allocated cannot exceed $500 per academic year.
6. A separate club/organization account will be established. The Business Office maintains the funds for clubs/organizations until such time as the club draws from them.
7. Respective club funds may be expended using CFCC’s established purchasing guidelines only http://cfcc.edu/sacscoc//IMAGES/PURCHASINGGUIDELINES9F1B.PDF?id=0229c922-12b6-e511-b837-d639cd757391 . These guidelines ensure that those persons (CFCC Advisor) within the club/organization are authorized by the College to administer the funds and follow CFCC purchasing guidelines for all business transactions.
8. Any club/organization found to be abusing the student activity fee funds may be ineligible for further allocations of funds during the remaining portion of the academic year. Additionally, the SAFAC committee may find the club/organization ineligible to receive student activity fee funds for the following academic year.

Club/Organization Funding Decision Factors

The SAFAC will use several general criteria in the evaluation of budget requests. They are as follows:

1. The success and effectiveness of the club/organization in planning and executing past programs. Newly established club/organizations will not be judged by this criterion.
2. The quality and thoroughness of the written applications. Clubs/organizations are responsible for ensuring that the application is completed thoroughly and in its entirety.
3. Only clubs/organizations registered through the Department of Student Activities are eligible to receive funding.
4. Funding decisions and allocations will be made in a viewpoint neutral manner and will not be done because of an activity/organization’s point of view or message.

Funding Allocation Process

1. Clubs/organizations are required to outline plans for proposed activities; including dates, locations, and budget. Plans should be reviewed and approved by club/organization advisors. All clubs/organizations planning to request funds from the SAFAC are required to submit the online CFCC Club/Organization Activity Funds Request Form 30 days prior to the date funds are needed.
2. SAFAC will convene monthly review sessions, following scheduled SGA meetings, to discuss funding requests. Funding decisions will be conveyed to student clubs/organizations via email within one business day.
3. SAFAC shall entertain appeals from student clubs/organizations. The appeal process is outlined in the next section.
4. Clubs/organizations will do their best to raise other funds for activities each respective club/organization wishes to participate in. Active clubs/organizations in good standing can request that student activities match total amounts raised by 50% (Cap $500) per academic year.
5. Student Activities will only match a percentage of funds raised by clubs/organizations over the academic school year (subject to funds availability and approval).

NOTE: Student activity fund requests must go before the SAFAC to be approved; no funds will be allocated or distributed without the committee’s endorsement.

Appeal Process

All appeals must be filed in accordance with the guidelines established by the Student Activity Fee Allocation Committee (SAFAC). Appeals shall be submitted in writing to the Vice President for Student Services and Enrollment Management within ten (10) business days of funding notification. The written appeal must outline the specific funding decision being appealed and the reason for the appeal.

Appeals may only be based upon the following criteria:

1. Established policies and procedures were not followed.
2. The funding decision was arbitrary or capricious. The fact that the SAFAC did not fund a request at the requested level does not constitute grounds for an appeal

*Last updated: Approved 2/11/17*

Veterans Educational Benefits

The Coordinator of Veterans Affairs office is located in the Bob Philpott Veterans Center (U-124). The coordinator assists our military-affiliated and veterans, processes essential documentation, certifies enrollment and monitors students’ academic progress.

The Veterans’ Center provides assistance to our students who are military-affiliated and/or veterans who are transitioning from military culture to civilian and academic life. The center also provides guidance on veterans’ educational benefits, veterans’ disability benefits, and how to navigate the veterans’ healthcare.

The eligibility for Veterans’ educational benefits are based upon time in service and/or circumstance (disability or death) of the veteran, active duty service-member, reservist, and National Guardsmen. Family members of aforementioned can also use VA educational benefits based upon the criteria set forth by the Veterans Administration.

In order to activate your VA educational benefit, the following will need to occur:

• Apply for and obtain the VA certificate of eligibility (COE) at vets.gov
• Submit all official transcripts to Cape Fear CC
• Register for classes that are approved under the program evaluation
• Fill out the VA Benefit Certification Form (VBCF)
• Send your VBCF, DD214 (or sponsor’s DD214), and VA COE to vacertifying@cfcc.edu for processing
•  

NOTE: Students must submit their VA Benefit Certification Form every semester in order to receive their stipend or monthly housing allowance.

The Veterans’ Access, Choice, and Accountability Act of 2014 (“Choice Act”) Section 702 requires public schools to charge the in-state rate- 3 years from date of discharge- for covered VA beneficiaries that meet the state guidelines beginning July 1, 2015.

Veteran benefit holders are entitled to priority registration.

Prospective students who are eligible or believe they may be eligible to receive veterans’ educational benefits should contact the Director of Veterans Affairs at va@cfcc.edu.

Visit http://cfcc.edu/veterans for additional information.

Maintaining Eligibility for Veterans Educational Benefits

Satisfactory Academic Progress

Veterans Benefits Administration requires that students receiving VA educational benefits maintain a 2.0 GPA, and Cape Fear Community College’s satisfactory academic progress (SAP) to be eligible to continue to receive funding. If the cumulative GPA remains below 2.0 for two consecutive semesters and/or does not meet the 67 percent completion rate, the student will not be eligible to receive veterans’ educational benefits. The student has the right to appeal for SAP by contacting the Director of Veterans Affairs office. This policy applies to all students receiving any educational benefit from the VA.

Qualitative and Quantitative Standards

VA educational benefit recipients must meet both a “qualitative” and a “quantitative” standard to maintain eligibility for VA educational benefits. Students must maintain a cumulative 2.0 grade point average (GPA) to meet the qualitative standard. Students must also successfully complete 67 percent of all credits in which they enroll to meet the quantitative standard.

Transfer credits from institutions other than CFCC will be totaled and counted in the determination of completion rate and maximum time-frame.

Grades of “W”, “WP”, “WF”, “NC”, “NS”, “I”, “R”, “U”, “XF” and “F” do not count as successfully completed courses but do count as credits attempted and are used in the determination of enrollment status and maximum time frame. Audited courses are not eligible for VA educational benefits funding and are not included in the determination of a student’s enrollment status for VA educational benefits purposes.

A student can repeat a previously-failed course once. All earned grades will be used to determine a student’s compliance with the 2.0 cumulative GPA requirement and all attempted hours will be included in the calculation of maximum time frame.

Timing of Measurement

Satisfactory academic progress is measured after every semester. All terms of enrollment at CFCC are included in the measurement, even if the student did NOT receive VA educational benefits. Summer and mini-sessions are also included.

Failure to Achieve Satisfactory Academic Progress

Students who fail to meet either of the progression standards will receive a warning notice. The preferred method of notification is electronic; messages are sent to the student’s CFCC e-mail account. Students on warning are eligible to receive one additional semester of VA educational benefits and are expected to use this period to reestablish satisfactory academic progress.

If a student fails to meet either standard for a second consecutive semester, s/he will receive a suspension (resulting in non-certification) notice. VA educational benefits will not be certified for a student on suspension until the student corrects the academic progress deficiencies. Students who do not meet the satisfactory academic progress requirements for VA educational benefits eligibility can enroll at CFCC without use of VA educational benefits to correct the deficiencies.

Appeal Process for Probationary Semester

The right to appeal is granted to any student whose VA educational benefits eligibility has been suspended. An appeal must be based on significant mitigating circumstances that seriously affected academic performance.

The student should submit a written appeal to the Financial Aid Office. An appeal letter must include why the student failed to make satisfactory academic progress and what has changed that will allow the student to make progress at the next evaluation (i. e., at the end of the next semester of enrollment).

An appeal letter must be accompanied by:

• A typed academic plan clearly stating how the student intends to meet progress standards, and
• A copy of the student’s degree audit, which is available on the student’s WebAdvisor account. The degree audit displays completed courses and courses still required for program completion.
• Students are strongly advised to submit third party documentation supporting significant mitigating circumstances. For example, in case of significant medical issues, documentation may require medical reports and signed statements by physicians regarding the circumstances.
• Must be registered for ACA 090 (3 credit hour class)

An appeal submitted without adequate documentation will be denied.

Please note that merely filing an appeal does NOT guarantee continued eligibility for VA educational benefits.

The Financial Aid Office will review the appeal within 15 weekdays. Students will be notified of the Financial Aid Office’s decision. The preferred method of notification is electronic; the decision notice is sent to the student’s CFCC e-mail account. The decision of the Financial Aid Office is final and no further appeals are allowed.

If the appeal is denied, the student may reestablish VA educational benefits eligibility for subsequent semesters ONLY by taking courses, without VA educational benefits, until s/he complies with all components of the CFCC satisfactory academic progress policy (67% completion rate and 2.0 minimum cumulative GPA).

If the appeal is approved, the student regains VA educational benefits eligibility for one probationary semester. During the probationary semester and all subsequent semesters, the student must achieve a 75% completion rate and maintain a term GPA of 2.0. Failure to do so will result in suspension (non-certification) of VA educational benefits after which the student will regain eligibility ONLY by taking a minimum of six (6) credits, without VA educational benefits, until s/he is in compliance with all components of the CFCC satisfactory academic progress policy (75% completion rate and 2.0 minimum cumulative GPA). The classes in which a student registers to regain eligibility must be required for program completion.

Maximum Time Frame

To be eligible for VA educational benefits at CFCC, you must complete your degree within the maximum timeframe. This means graduating before accumulating 150% of the attempted credits required for completing your major.  Attempted credits include all courses taken at the institution, regardless of whether or not you passed the class   Progression will be monitored using the students’ current Program Evaluation.  If you do not graduate within the maximum timeframe, your VA educational benefit will not be certified.  If a student earns 67 percent of the credits attempted each semester, the student should complete the program of study within the maximum timeframe.  If you have extenuating circumstances, you can appeal your VA educational benefits suspension for maximum timeframe violation only one time.

The 150% count will include transfer credits and all credits attempted in all programs of study in which the student has been enrolled, regardless of whether or not the earned credits apply towards the student’s current program or to a previous program. Any developmental coursework will be excluded from the maximum timeframe calculation. Once the student completes a certificate, diploma or degree the credits applied towards that credential will not be included in calculating maximum timeframe. 

Maximum Time Frame Appeal

Students who have exceeded the maximum time frame for their declared program of study must submit an “Exceeding Maximum Time Frame” appeal. The student must be meeting the cumulative 2.0 grade point average and 67% cumulative completion rate in order to submit a maximum time frame appeal. An appeal must be based on significant mitigating circumstances that seriously impacted academic performance.

A complete maximum time frame appeal will include:

1. The “Exceeding Maximum Time Frame” Appeal form, and
2. A copy of the student’s degree audit, which is available on the student’s WebAdvisor account. The degree audit displays completed courses and courses still required for program completion.
3. Students are strongly advised to submit third party documentation supporting significant mitigating circumstances. For example, in case of significant medical issues, documentation may require medical reports and signed statements by physicians regarding the circumstances.

A student for whom a maximum time frame appeal is approved must complete 75% of all attempted credit hours with a minimum 2.0 grade point average each semester following the appeal approval. Failure to do so will result in suspension (non-certification) of VA educational benefits eligibility.

Additional information and forms required to submit an appeal can be found on the Financial Aid Office website, http://cfcc.edu/finaid.

Student Responsibilities

It is the student’s responsibility to monitor satisfactory academic progress as it relates to maintaining eligibility for VA educational benefits. The Financial Aid Office assists with periodic measurement and notification to students who fail to meet the standards.

It is the student’s responsibility to notify the Financial Aid Office of any grade change made after the official posting of semester grades.

It is the student’s responsibility to follow up with the Financial Aid Office if s/he does not receive an appeal determination notice within three weeks of submitting the appeal.

NOTE: The Satisfactory Academic Progress Policy for VA educational benefit recipients is different than the College’s satisfactory progress standards maintained by the Counseling Department that places students on academic warning, probation or suspension for failure to achieve a 2.0 grade point average.