CFCC 2019-2020 Catalog & Student Handbook 
    May 27, 2024  
CFCC 2019-2020 Catalog & Student Handbook [ARCHIVED CATALOG]

Student Support Services

Academic Advising Center

Academic advising engages students in developing a plan to reach educational and career goals.  Advisors assist students in selecting and registering for the courses needed to complete their program of study.

 All students are assigned an advisor when they are accepted to the college.  For many students, the assigned advisor will be an advisor from the Academic Advising Center, although there are exceptions.  For some programs, a faculty advisor, an instructor from the student’s program of study, is assigned either initially or after the student completes some coursework. 

Students will find their advisor’s name listed on the front of the Program Evaluation, which can be found in WebAdvisor in the myCFCC portal.  The advisor’s name may also be found in the student’s Aviso dashboard.  Prior to each registration period, students are encouraged to meet with their advisor for assistance with selecting courses that meet their program requirements. In the Academic Advising Center, advisors teach students how to use Student Planning Self-Service to register for classes.  Students may use the center’s computers for web registration.

Students enrolled in college transfer programs are encouraged to meet with their advisor in the Academic Advising Center for help in constructing a transfer plan to a four year college or university.  During registration, this transfer plan will guide the student in selecting courses that will help meet admission and program requirements at the four year school. To further support students with transfer planning, the center hosts visits from regional four year college and university admission representatives throughout the academic year.

The Academic Advising Center is located on the second floor of the Wilmington Campus’ Union Station, room U-240.  Advising services are also provided on the North Campus through the Student Services office located in the McKeithan Center.  Please refer to our website for specific hours and other helpful information.

Career Development

Career development services are available through the Academic Advising Center at the Wilmington and North Campus locations.  Career counselors assist students with career decision-making and choosing a major.  They also provide information related to employment trends, educational requirements, and important data related to different industries. Job placement assistance including resume writing, interview techniques and preparation, as well as other employment readiness planning is also available to students and graduates.  Career events are planned throughout the year to bring employers and students together.  Current job listings are provided through Career Connection, CFCC’s online job board.  This resource gives students, graduates, and employers an opportunity to connect with each other through the myCFCC web portal.  For more information or to schedule an appointment, students may call (910) 362-7047 or email


Counseling Services is committed to student success and provides a variety of services to help support, retain and graduate students.  When admitted to the college all CFCC curriculum students will have an assigned Counselor who will help guide the student throughout their time at Cape Fear.

Support services include academic and personal counseling. Confidential academic and personal counseling services are provided on an ongoing basis to all students.   The professional counseling staff is experienced in assisting students in developing skills and attitudes needed to deal effectively with their academic environment. When appropriate and with the student’s permission, the counseling staff may make referrals to community resources/agencies.

Counselors also monitor academic progress and assist with major changes.  Students on academic warning or experiencing academic difficulty are encouraged to meet with a Counselor to develop success strategies.  Counselors will work closely with students on warning status to meet satisfactory progress standards toward obtaining the declared degree, diploma or certificate.  Students who want to change majors will meet with a Counselor to discuss program options.  Students who wish to withdraw from a course must meet with a Counselor for a mandatory consultation prior to withdrawing.                            

The Counseling staff is available Monday through Friday on both campuses.  Please refer to our website for specific hours based on campus location.  Summer hours may vary.  Students are seen on a walk-in basis or appointments may be made by calling (910) 362-7017 (Wilmington Campus) or (910) 362-7523 (North Campus). 

Disability Support Services

Cape Fear Community College works to ensure that students with disabilities have equal, effective, and meaningful access to all goods and services, through the use of nondiscriminatory policies and procedures, and the provision of reasonable accommodations, auxiliary aids, and services, as indicated necessary by the functional limitations of a qualified disability.

The Disability Support Services (DSS) office is the designated Cape Fear Community College office to determine appropriate supports and services for enrolled students with disabilities.  These determinations are made in compliance with The Rehabilitation Act of 1973 and its attachments, and the Americans with Disabilities Act as amended in 2008 (ADAAA). 

In order to qualify for services, students must self-disclose and provide up-to-date documentation of their disability to the Disability Support Services (DSS) Office.  Once the documentation submitted has met DSS’s documentation requirements, the student is then required to meet with a DSS staff member, in order to complete the registration process. 

DSS provides numerous services that may assist students with disabilities in reaching their academic goals.  Students who have been diagnosed with a disability and who are in need of additional supports and services, are encouraged to contact a DSS staff member directly or call the DSS main number at 910.362.7800, to discuss their needs. Services are available at all CFCC locations, to include the Downtown Campus location (Union Station, Suite 218), the North Campus location (McKeithan Center, 100H), the Alston W. Burke Center at Surf City Center location, as well as the Burgaw Center location.

GRIEVANCE PROCEDURES:  A student with a grievance based on discrimination, accommodation issue, and/or denial of services based on their disability, are to be filed initially with the Director of Disability Support Services.  If this action does not result in an acceptable resolution of the issue (within the standards of CFCC’s policies and procedures and/or the standards of the class/curriculum) then the student should file their complaint with the Office of the Dean of Students by completing an Online Complaint Form

Learning Lab

The Learning Lab provides free educational support and access to computers to promote student success and academic independence. Masters-level and Bachelors-level facilitators along with experienced student tutors cater to individual learning styles to help students develop self-reliance and build self-esteem.

The Lab provides the following:

Free tutorial assistance:

  • in many CFCC curriculum courses (face-to-face as well as online), Adult Basic Skills, and GED/Adult High School readiness
  • for Supplemental Instruction that assists students in traditionally challenging courses through facilitated group sessions. These courses may include ACC, BIO, CHM, PHY, MAT, MSC, and other courses as needed

Drop-in help is available for the following:

  • basic skills in reading, writing, and grammar
  • all math classes from the basics to advanced calculus
  • all science courses such as anatomy & physiology, biology, chemistry, physics
  • Spanish language courses
  • Film and Video Production courses
  • building stronger academic skills
  • guidance and materials to prepare for the PSB Test for Health Science careers
  • free access to over 100 computers for students to complete assignments and type papers
  • assistance developing computer skills applicable to schoolwork and students’ future careers

Additional services:

Academic skills workshops on Time Management/Study Skills, Note and Test Taking Skills, Plagiarism, and Resume and Cover Letter Writing upon request

Learning Lab-Wilmington Campus

Computer Lab-Room L-218 • Health Sciences/Learning Resources Center

Math Lab-Room S-606 • McLeod Building

Writing Center-Room L-219 • Health Sciences/Learning Resources Center

Science Lab-Room N-407 • Natural Sciences Building

Hours: Monday-Thursday from 8:00 a.m. to 8:45 p.m.
Friday from 8:00 a.m. to 5:00 p.m.
Saturday from 10:00 a.m. to 2:00 p.m. (not all services are available, call 910-362-7476 for more information)
(Hours are subject to change)

For more information about the Wilmington Campus Learning Lab or for summer hours, please call (910) 362-7476.

Learning Lab-North Campus

Computer Lab-Room NA-113I • McKeithan Center

Tutoring Center-Room NA-113J • McKeithan Center

FVP Lab-Room NA-102 • McKeithan Center

Hours: Monday-Thursday from 8:00 a.m. to 6:00 p.m.
Friday from 8:00 a.m. to 3:00 p.m.
(Hours are subject to change)

For more information about the North Campus Learning Lab or for summer hours, please call (910) 362-7554.

Nixon Leaders Program

The Nixon Leaders Program is a student mentoring initiative designed to support the educational and professional aspirations of underrepresented populations of students enrolled at CFCC. The program’s center is located on the first floor of the Union Station building in room U-152 and provides resources that assist students in reaching academic goals and career attainment. The objectives of the program are to facilitate higher retention, persistence, graduation and/or transfer rates for all participants. All students are welcome to the program as it works to achieve the mission of the college by offering tutoring, professional development workshops, social empowerment activities, and student coaching. Our graduates and transfers move on to universities and careers across the United States. We strive to continue to develop students into hard working, productive, socially conscious citizens that are prepared to lead. Whether it is providing study skills training, networking events, or finding scholarships for promising students, the Nixon Leaders Program endeavors to improve student success through the academic program completion and career achievement of a diverse population of students.

Office of Student Success

The Office of Student Success focuses on assisting students on academic probation throughout their studies at CFCC. The office was created under the Title III grant awarded to Cape Fear Community College by the Department of Education in 2018. The purpose of the grant is to improve student persistence, achievement, and completion. Under the grant, students on academic probation are required to meet with an Academic Success Coach. The Academic Success Coaches help students on academic probation reflect on the reasons their GPA has fallen below a 2.0. They work with students to create a unique success plan on how to move forward and improve their GPA. Through providing positive mentoring and checking in with students regularly, the Academic Success Coaches seek to build an ongoing connection for support. Students may also be referred to additional resources on campus. 

The Office of Student Success is located on the second floor of the Wilmington Campus Union Station in room U-253, and more details can be viewed at The office can be reached at Appointments and walk-ins are welcome. Academic Success Coaches will gladly meet with students at the North Campus, the Burgaw Center, or the Surf City Center upon request.